Guides for customers
Step-by-step instructions for the customer dashboard and order lifecycle.
Getting started as a customer
Getting started as a Tyoon customer: sign up, complete your profile and publish your first task. How to use the dashboard and find a specialist in Finland.
Creating an order
Create an order on Tyoon: describe the task, choose category and location, add attachments, and publish so providers can find it and send offers.
Offers and choosing a contractor
Compare offers and choose a provider: read comments, weigh price and schedule, then confirm assignment when you have found the right specialist on Tyoon.
Payments for customers
Payments for Tyoon customers: you pay no platform fee. How payment to the provider is agreed, when it happens, and what to check before you pay.
Notifications
Customer notifications on Tyoon: email alerts for new offers, comments and status changes. Choose which events you want to hear about in Finland.
Support and disputes
Support and disputes for customers: when to contact Tyoon support, what details to include, and how to proceed if an order disagreement arises.